Private Session Policy

Private Session Policy
Effective Date: March 16th, 2025
Last Updated: March 16th, 2025

Canine Kindness Co. ("we," "our," or "us") is committed to providing a professional and supportive environment for all private training sessions. This policy outlines expectations, scheduling procedures, and cancellation terms for private training sessions. By booking a private session, you agree to the following terms:

1. Booking & Payment

  • All private sessions must be scheduled in advance.

  • Payment is required at the time of booking to secure your session.

2. Cancellation & Rescheduling

  • Cancellations made at least 48 hours before the scheduled session are eligible for rescheduling or a full refund.

  • Cancellations made less than 48 hours before the session may be subject to a 50% cancellation fee.

  • No-shows or cancellations made within 24 hours of the session are non-refundable.

  • Rescheduling requests must be made at least 48 hours in advance.

3. Session Expectations

  • Guardians must ensure their dog is in good health and fit for training.

  • Dogs must be on a secure leash and harness or appropriate containment during sessions.

  • Guardians must actively participate in training and follow provided instructions.

  • We reserve the right to end a session early if safety concerns arise, without a refund.

4. Liability & Safety

  • Guardians assume all responsibility for their dog's behavior during and after training.

  • Canine Kindness Co. is not liable for injuries, damages, or incidents resulting from training.

  • If a dog exhibits severe behavioral concerns beyond the scope of training, we may recommend alternative resources.

5. Confidentiality & Privacy

  • All client information and training plans are confidential.

  • We may request permission to record sessions or take photos/videos for training or promotional purposes, but consent is always required.

6. Contact & Support For questions or to make changes to your session, please contact us at:

Canine Kindness Co.
mariah@caninekindnessco.com

505-585-5803

By booking a session with Canine Kindness Co., you acknowledge and agree to this Private Session Policy.